FAQ mDecks Music

For questions regarding Mapping Tonal Harmony Pro please click here


See Music issues

(See Music)

We are working on a fix to this issue.We will upload the new version to the app store as soon as it’s ready.Please subscribe to our mailing list to get notified when the new version is available here:
https://us5.list-manage.com/subscribe/post?u=550795ad0a59390823ae9dd5b&id=2a9906a000

Thank you for your patience with this issue.


Can I make a purchase without using PayPal?

(PayPal)

We only use paypal as form of payment because it is the safest tool for our clients and for us as well.If you don’t want to open a PayPal account, remember that you can still use PayPal as a guest, without opening an account with them.


Do you teach online lessons?

(Online Lessons)

Unfortunately we do not offer lessons. We are a small company and use all our resources to develop our apps and books.


How do I get a new download link from a previous purchase?

(New download links)

Please email the PayPal receipt from your PayPal account to mdeckscontact@gmail.com and we will send you a new download link.


Do the Ultimate Jazz Harmony Book or the Notebooks come with the xml file?

(The Jazz Standards Progressions Book)

No, the Workbooks and Notebooks do not include the xml files.
The xml file comes included with any 4-volume bundle of The Jazz Standards Progressions Book, Complete Collection, or Deluxe Collection.


Do you plan to make your apps available for Windows/Android?

We plan to migrate our products to Windows and Android, but we don’t have a timeline for this yet.
While we work on this windows/android project, we published a whole series of books in hard copy, ebook and pdf format that will be extremely useful to users in all platforms.Everybody can learn our music concepts and music philosophy either from our apps or books.
These books can be found here:
http://mdecks.com/booksindex.html
If you’d like to get notified when our Windows and Android versions are ready please subscribe to our mailing list here: 
https://us5.list-manage.com/subscribe/post?u=550795ad0a59390823ae9dd5b&id=2a9906a000
And our YouTube Channel here: 
https://www.youtube.com/channel/UCBCch4Wd-JAuyURvmmA1oyQ


How to Redeem a Promo Code on your iPhone

(iOS)

Here is a simple step-by-step instruction of how to redeem your fresh promo code and get the app for free from Apple’s App Store. All you need is the promo code and your Apple ID with the password.

Step 1: Open the App Store

Find the App Store icon on your home screen and open it.

Redeem Promo Code - Open App Store

Step 2: Tap on your profile

Your profile icon may look a bit different (maybe it’s a beautiful picture of you). Anyways, please tap on it.

Redeem Promo Code - Open Profile

Step 3: Tap on Redeem Gift Card or Code

Right after you have tapped on “Redeem Gift Card or Code” you need to sign in with your Apple ID. Enter the password and proceed to step 4.

Redeem Promo Code - Tap on Redeem Gift Card or Code

Step 4: Tap to enter the code

Now tap on the button “You can also enter your code manually.” and enter the promo code. Now give it a few seconds as the App Store validates your entered code.

Redeem Promo Code - Tap to enter the promo code

Step 5: Sit back, relax and open the app

If the entered promo code was fine, the app store will automatically start to download and install the app.

When everything is finished, you can open the app right away.

Redeem Promo Code - Successful

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